I would like to discontinue my landline as I am not using anymore and I am a senior on...

GetHuman4960838's Cancel Service issue with CenturyLink from June 2020

Help with my CenturyLink issue
First: share to improve GetHuman4960838's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4960838 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman4960838's own words
Get somebody to help me, it was hopeless ... I would like to discontinue my landline as I am not using anymore and I am a senior on a budget. All I want to keep is centurylink internet and use a centurylink wifi router*modem. I was on hold on my phone for half an hour and nobody came on to talk to me or help with want I want done?????
nobody bothered to get online to inform me that they would talk to me
discontinue telephone service
Have had the same number since *********
How GetHuman4960838 fixed the problem

We are waiting for GetHuman4960838 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common CenturyLink customer problems.
How Do I Cancel My Service with Centurylink?How do I get technical support from CenturyLink?
Do you have a customer issue as well?
We can help you get CenturyLink's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having CenturyLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Cancel Service issue
Reported by GetHuman4960838
Jun 16th, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1750 others
0 customers following this


GetHuman4960838 started working on this issue
Jun 16th 10:22pm
GetHuman4960838 indicated the issue is not fixed yet.
Jun 16th 10:23pm

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies