I cancelled my century link service with a agent and had paid my last bill end of Jan w...

GetHuman4691534's customer service issue with CenturyLink from April 2020

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The issue in GetHuman4691534's own words
I cancelled my century link service with a agent and had paid my last bill end of Jan with no balance and Im still being biled I chatted with a agent as I couldn't get a live person. They said they would pass along.heard nothing. Chatted on facebook with a agent*who said your acct.is still active and only replied is this *address where you want your final bill sent. couldn't tell*me if I was a zero bal. etc.acct number *************R

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CenturyLink

Customer service issue
Reported by GetHuman4691534
Apr 21st, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1515 others
0 customers following this

Timeline

GetHuman4691534 started working on this issue
Apr 21st 7:34pm