Need to have box and mailing label from Century Link to send the old equipment back thr...

GetHuman-vmorning's customer service issue with CenturyLink from January 2019

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The issue in GetHuman-vmorning's own words
Need to have box and mailing label from Century Link to send the old equipment back through UPS service. It has been several weeks since we were told that we would receive this material after getting Direct TV and changing from Prism TV. Chats and call so far have not had results at all. The installer of Direct Tv had told us to give them a call and the UPS service would be taken care of. What went sooo wrong here??
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Customer service issue
Reported by GetHuman-vmorning
Jan 14th, 2019 - a mon ago
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GetHuman-vmorning started working on this issue
Jan 14th 3:50pm