We have a *Mb*s connection. At night, our entire family goes on the internet. Should I...

GetHuman-tylercmc's customer service issue with CenturyLink from December 2018

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The issue in GetHuman-tylercmc's own words
We have a *Mb*s connection. At night, our entire family goes on the internet. Should I be getting pings this high? I used the cmd command: "tracert www.google.com"***Tracing route to www.google.com ****.***.*.*****over a maximum of ** hops:** * ** ms ** ms ** ms ***.***.*.* * * *** ms *** ms *** ms nc-**-**-***-*.dhcp.embarqhsd.net ***.**.***.** * * *** ms *** ms *** ms **-**-**-***.rcmt.qwest.net ***.**.**.**** * * *** ms *** ms *** ms dcx*-edge-**.inet.qwest.net ***.**.**.*** * * *** ms *** ms *** ms **.***.***.*** * * *** ms *** ms *** ms ***.***.***.** * * *** ms *** ms *** ms ***.***.**.*** * * *** ms *** ms *** ms iad**s**-in-f*.*e***.net ****.***.*.**** **Trace complete.

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CenturyLink

Customer service issue
Reported by GetHuman-tylercmc
Dec 26th, 2018 - 3 years ago
Fixed
Seen by 25 customers so far
Similar issue to 1640 others
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Timeline

GetHuman-tylercmc started working on this issue
Dec 26th, 2018 2:28am
GetHuman-tylercmc indicated the issue is not fixed yet.
Dec 26th, 2018 2:29am