Repair service arrived Saturday to fix noisy phone line. Service left Saturday with se...

GetHuman1689989's customer service issue with CenturyLink from December 2018

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The issue in GetHuman1689989's own words
Repair service arrived Saturday to fix noisy phone line. Service left Saturday with service boxes both at the power pole and at our home wide open and cut wires exposed. The line is without a dial tone. Now it is Tuesday and no workers have appeared to complete the work and we remain without dial tone.**I called Century link this afternoon, spoke to somebody in Pakistan or India I guess, who informed me that the service ticket was still active and there was little more he could do. He wished me a good day. So, how long can our repair ticket remain active. We are counting the days.
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CenturyLink

Customer service issue
Reported by GetHuman1689989
Dec 4th, 2018 - 2 mons ago
I have an issue with CenturyLink too
Fixed
Seen by 1 customer so far
Similar issue to 1449 others
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Timeline
GetHuman1689989 started working on this issue
Dec 4th, 2018 8:09pm
GetHuman1689989 indicated the issue is not fixed yet.
Dec 4th, 2018 8:10pm