I tried out the service at my location had issues then cancelled * days after set up. I...

GetHuman1626290's customer service issue with CenturyLink from November 2018

1342 similar
0 following
Help with my CenturyLink issue
First: share to improve GetHuman1626290's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1626290's next move: call CenturyLink.
The best way to get your problem resolved is to tap the button below to start calling CenturyLink. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle. The account holder needs to call in with all the information on the account.
The issue in GetHuman1626290's own words
I tried out the service at my location had issues then cancelled * days after set up. I was told I would have a label shipped to my home location and never did I waited about a month then just went to the store and gave my equipment back and was told that my account was current and closed do to the issues I had since the start... now I have a bill for ***.**. This either needs to be take care of or I am calling and emailing the ceo of CenturyLink.*CenturyLink**Mr Jeff Storey*CEO*Email******@***.com*Telephone*** *** *** ******Please call me asap **********
GetHuman1626290 did not yet indicate what CenturyLink should do to make this right.
I have an issue with CenturyLink too
How GetHuman1626290 fixed the problem
We are waiting for GetHuman1626290 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get CenturyLink's attention and get better help faster. Tap below to get started.
Having CenturyLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1626290 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1626290
Nov 26th, 2018 - 10 mons ago
I have an issue with CenturyLink too
Not resolved
Seen by 2 customers so far
Similar issue to 1342 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
GetHuman1626290 started working on this issue
Nov 26th, 2018 12:14pm