Before contacting them, items GetHuman-tmnkelle may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-tmnkelle's own words
I called yesterday in regards to cancelling my internet service that was suppose to be taken care of in Sept and was never done. They said they would take care of it yesterday and credit my account . Also they were going to send me a survey about how well their service was and also a return label for the modem. I have not received either of those emails. I have corrected my email address with * different people and still nothing is done. my account number is ********** Tom Kelley ***-***-****
GetHuman-tmnkelle did not yet indicate what CenturyLink should do to make this right.
I have an issue with CenturyLink too
How GetHuman-tmnkelle fixed the problem
We are waiting for GetHuman-tmnkelle to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.