I called yesterday in regards to cancelling my internet service that was suppose to be...

GetHuman-tmnkelle's customer service issue with CenturyLink from November 2018

1 view
1130 similar
0 following
Help with my CenturyLink issue
First: share to improve GetHuman-tmnkelle's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tmnkelle's next move: call CenturyLink.
The best way to get your problem resolved is to tap the button below to start calling CenturyLink. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-tmnkelle may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-tmnkelle's own words
I called yesterday in regards to cancelling my internet service that was suppose to be taken care of in Sept and was never done. They said they would take care of it yesterday and credit my account . Also they were going to send me a survey about how well their service was and also a return label for the modem. I have not received either of those emails. I have corrected my email address with * different people and still nothing is done. my account number is ********** Tom Kelley ***-***-****
GetHuman-tmnkelle did not yet indicate what CenturyLink should do to make this right.
I have an issue with CenturyLink too
How GetHuman-tmnkelle fixed the problem
We are waiting for GetHuman-tmnkelle to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get CenturyLink's attention and get better help faster. Tap below to get started.
Having CenturyLink issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would CenturyLink email you?
This email address isn't valid
Follow this issue
See how GetHuman-tmnkelle fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-tmnkelle
Nov 2nd, 2018 - a mon ago
I have an issue with CenturyLink too
Not resolved
Seen by 1 customer so far
Similar issue to 1130 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-tmnkelle started working on this issue
Nov 2nd 6:21pm