I called yesterday in regards to cancelling my internet service that was suppose to be...

GetHuman-tmnkelle's customer service issue with CenturyLink from November 2018

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I called yesterday in regards to cancelling my internet service that was suppose to be taken care of in Sept and was never done. They said they would take care of it yesterday and credit my account . Also they were going to send me a survey about how well their service was and also a return label for the modem. I have not received either of those emails. I have corrected my email address with * different people and still nothing is done. my account number is ********** Tom Kelley ***-***-****
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CenturyLink

Customer service issue
Reported by GetHuman-tmnkelle
Nov 2nd, 2018 - a mon ago
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GetHuman-tmnkelle started working on this issue
Nov 2nd 6:21pm