I paid for a membership, only to be denied use of it. I was not able to access the acco...

GetHuman4800966's Cancel Account issue with Care.com from May 2020

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Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman4800966's own words
I paid for a membership, only to be denied use of it. I was not able to access the account or use the benefits ONE TIME despite all of my personal information you requested being correct. I deserve to be refunded or have my account looked and reinstated. I love this service, but I am angry and disappointed that I’ve done absolutely nothing wrong, given all correct information and wasted money due to your system not recognizing me.

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How Do I Cancel My Care.com Account?How do I cancel my Care.com account?How do I get a refund from canceling my subscription with Care.com
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Care.com

Cancel Account issue
Reported by GetHuman4800966
May 10th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1556 others
0 customers following this

Timeline

GetHuman4800966 started working on this issue
May 10th 4:22pm