Hello,*My name is Mattalyn Carollo, I have been on care.com for about *** years now and...

GetHuman2430034's customer service issue with Care.com from March 2019

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The issue in GetHuman2430034's own words
Hello,*My name is Mattalyn Carollo, I have been on care.com for about *** years now and I am extremely angered with the fact money was taken from my account by you guys without my permission. *I purchased care.com for just * months, about * months ago and I saw on my card I was recently charged another $** from you guys. On top of the fact that, I already have a job and did not intend on renewing my * months purchase, I wasn’t even notified that this was going to be coming out of my account. I am wondering if I can be refunded the money that was taken from me because *) I haven’t used care.com in months *) I did not want to renew my subscription and I assumed you would of asked if that was something I wanted before taking money out of my account. I’m even okay with closing my account if that’s what is needed to make the refund possible. You can reach me at my email or my phone **********.

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Care.com

Customer service issue
Reported by GetHuman2430034
Mar 10th, 2019 - 3 years ago
Not resolved
Seen by 67 customers so far
Similar issue to 6553 others
0 customers following this

Timeline

GetHuman2430034 started working on this issue
Mar 10th, 2019 5:33pm