I had an account quite a few months ago and I canceled after finding a personal assista...

GetHuman2305801's customer service issue with Care.com from February 2019

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The issue in GetHuman2305801's own words
I had an account quite a few months ago and I canceled after finding a personal assistant . I tried to sign back up about maybe two months ago and i believe it was through my son ‘s very old account because he used my email when in high school to look for a tutor . That email is *****@***.com *His name is Terrell Smith . I received an email from you saying that you found a problem because it was his name. I ALSO tried to sign up and I believe put in my credit card for my family email *****@***.com but I had a problem. I can’t remember but you emailed me. I just hoped that you didn’t charge me. I received a notification from Apple that I will be charged for three months soon **.**. Please cancel this or tell me what I have to do because I have not been able to get on since I tried to sign up recently . I tried to sign up on both emails in the same night a couple of months ago. Please help me resolve this . I have since hired a babysitter and I don’t need to be signed up .

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How Do I Cancel My Care.com Account?How do I cancel my Care.com account?How do I get a refund from canceling my subscription with Care.com
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Care.com

Customer service issue
Reported by GetHuman2305801
Feb 26th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 6244 others
0 customers following this

Timeline

GetHuman2305801 started working on this issue
Feb 26th, 2019 2:58am