I received an email telling me that my care page was terminated ! There is no reason th...

GetHuman1818582's customer service issue with Care.com from December 2018

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The issue in GetHuman1818582's own words
I received an email telling me that my care page was terminated ! There is no reason that my care profile was terminated I have done nothing wrong I have been using care for many many years for my nanny position babysitting and pet care and now all of a sudden I received an email that it’s been terminated I have never had a problem with any job that I have done with Care.com and I’m not really sure why I am terminated and I sure as heck don’t appreciate it considering I pay for care.com . I have been a nanny for ** years and now all of a sudden you’re going to tell me I can’t work anymore because you want to terminate my access to care ! I do not appreciate that at all not without an explanation you have taken my money multiple times and now all the sudden you just terminate me for no reason or without explaining yourself . I would like a call back from someone ASAP to resolve this matter because if you are preventing me from working you are preventing me from taking care of my family . and then it said that you were going to notify families that I work with well I didn’t do anything wrong is really nothing to notify them about my info was hacked and my social media was hacked so if that is why them I care is terminated then I need to know about it if they have hacked into my care as well and I need to know immediately . I have access to all of my other social media my email my Instagram everything was taken over by some man in another country and everything was working just fine on care today’s ago when I was applying for jobs . So please call me ASAP ***-***-**** so we can get this problem resolved immediately

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Care.com

Customer service issue
Reported by GetHuman1818582
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 4750 others
0 customers following this

Timeline

GetHuman1818582 started working on this issue
Dec 23rd, 2018 4:16pm