Hello! I have not used my care.com account in about *-* months. I don't recall setting...

GetHuman1042404's customer service issue with Care.com from August 2018

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The issue in GetHuman1042404's own words
Hello! I have not used my care.com account in about *-* months. I don't recall setting up my account to pull money out of my bank. I have had $** pulled out of my bank, and I was saving that money for a specific occasion. Now that it has been taken out of my account that I don't even use, it has basically gone to waste. I would extremely appreciate it if I could be refunded and my account can be closed down so this does not happen again.
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Customer service issue
Reported by GetHuman1042404
Aug 27th, 2018 - 4 mons ago
I have an issue with Care.com too
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Seen by 6 customers so far
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Items needed
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Date of birth
Billing address
Email address on account
GetHuman1042404 started working on this issue
Aug 27th 5:07pm