Care.com Customer Service

Contact Care.com & solve common issues

Use Care.com's Phone Number

Care.com's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Care.com. Below you will also find the phone and non-phone-based contact information we've gathered.

Care.com: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Care.com.
There's more!
Click below to show 6 more questions, answers, and complete guides to common Care.com customer support problems.

Contacting Care.com customer support

Below you can compare and contrast the 5 ways to contact Care.com by looking at which ones are the fastest and which ones other customers recommend the most for solving Care.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Care.com across the following channels: Phone, Web, Email, Facebook, Twitter.

Phone number / contactWaitVotes
877-227-3115
Customer Service
17 mins424
Online Help at care.com
Customer Service
< 38 hrs1488
careteam@care.com
Customer Service
< 24 hrs273
facebook.com/caredotcom?fref=ts
Customer Service
18 mins786
@CareDotCom
Customer Service
18 mins526

Recent reasons customers contacted Care.com:

I need to pay another **** $ to having boucht * **The best gun…Tracking Number AM...
I'm trying to pay the nineteen dollars to renew my account. For some reason it's not le...
I am trying to contact Care.com to help an elderly friend. She cannot use the compute...
I need to post opening of various age classes vacancies. *Thank you,
I set up a few accounts on what I have skills and experience over on care.com**I was ab...
Need help for my brother.
does Care.com take CCCAP in Colorado for night time child care?
So I signed up for premium membership and every time I try to access the site through m...
I can not send an email about canceling my policy. I joined today and am already very...
I just canceled my family account and tried to open a new provider account but I keep g...
You seem to have double booked me sitters. *Corrie Byrd just called me at *:** pm. To s...
I have been calling and sending message for days now. I have to update my account again...
I just payed for a care.com membership and now I can't access anything on the app or we...
I signed up for an account but decided I did not want to go through with it. I hadn't f...
Care.com changed me two times on September **th and I would like to cancel my subscript...

Help me with my issue

Does GetHuman work with Care.com?

GetHuman does not work with Care.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Care.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Care.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Care.com at a Glance

Care.com has no chat option
Care.com has 1 customer email
Care.com has 1 help forum
Care.com has 1 twitter handle
Care.com has 1 facebook page
Contact information overview

Answered on this page:

How Do I Cancel My Care.com Account?
Are there any fees associated with using Care.com?
How do I get a refund from canceling my subscription with Care.com
How Do I Close and Delete My Care.com Account?
What safety precautions does Care.com take to ensure the well-being of caregivers and care recipients?
Solutions to common issues

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