Strange Carbonite email about my account

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Help with my Carbonite issue
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Customer service issue
Reported by GetHuman401394
Jan 31st, 2018 - 7 mons ago
I have an issue with Carbonite too
Not resolved
Seen by 1 customer so far
Similar issue to 30 others
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GetHuman401394 started working on this issue
Jan 31st 10:02pm