Closed my account without any notice. Took * hours to get through to a customer service...

GetHuman312488's customer service issue with Capital One 360 from June 2018

1 view
 | 
53 similar
 | 
0 following
Help with my Capital One 360 issue
First: share to improve GetHuman312488's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman312488 to get a Capital One 360 rep on the line!
Always use the GetHuman Phone tocall Capital One 360. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman312488's own words
Closed my account without any notice. Took * hours to get through to a customer service representative. Then I had to leave a message. Got a call back * days later and representative still could not help me. Called back a week later, finally got through again after another hour wait on the line. Was told my account was closed and they will be sending me a check. Representative couldn’t give me an answer and transfered to a voicemail box that was full... I need to know when my check will be send. Capitalone is holding onto MY funds.
GetHuman312488 did not yet indicate what Capital One 360 should do to make this right.
I have an issue with Capital One 360 too
How GetHuman312488 fixed the problem
We are waiting for GetHuman312488 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Capital One 360's attention and get better help faster. Tap below to get started.
Having Capital One 360 issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman312488 fixes it.
This email address isn't valid

Capital One 360

Customer service issue
Reported by GetHuman312488
Jun 28th, 2018 - a yr ago
I have an issue with Capital One 360 too
Not resolved
Seen by 1 customer so far
Similar issue to 53 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman312488 started working on this issue
Jun 28th, 2018 5:06pm