Hello, I recently bought you camera drone at your place in the mall and It is an actual...

GetHuman1042148's customer service issue with Brookstone.com from August 2018

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The issue in GetHuman1042148's own words
Hello, I recently bought you camera drone at your place in the mall and It is an actual piece of junk. I got it for my daughter to use for Youtube videos and the usb got stuck in her one-hundred dollar computer adapter and won’t come out. As well as the footage won’t download onto her MacBook, and the drone does not fly properly. I would like a new drone or a refund as I know have to spend one-hundred dollars on a new adapter.
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Brookstone.com

Customer service issue
Reported by GetHuman1042148
Aug 27th, 2018 - 4 mons ago
I have an issue with Brookstone.com too
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Seen by 4 customers so far
Similar issue to 5 others
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Timeline
GetHuman1042148 started working on this issue
Aug 27th 4:22pm