I have held a reservation to settle ** hours later (Booking Reference: RMO*LY), so toda...

GetHuman-gigixwon's customer service issue with British Airways from October 2018

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The issue in GetHuman-gigixwon's own words
I have held a reservation to settle ** hours later (Booking Reference: RMO*LY), so today (** Oct ****, **:** HKT) is the booking deadline, so I clicked the link and try to confirm. BUT I have tried * times but it keeps saying "BOOKING ERROR" and cannot confirm. Thus, I have booked directly again on the websit, booking is confirmed! (Booking Reference: L*WVEP). So what will happen to my deposit? It is not my fault not wanting to confirm what I have reserved, but just CANNOT!!! Please get back to me. Thank you
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British Airways

Customer service issue
Reported by GetHuman-gigixwon
Oct 20th, 2018 - 3 mons ago
I have an issue with British Airways too
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GetHuman-gigixwon started working on this issue
Oct 20th, 2018 9:45am
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Oct 20th, 2018 9:46am