Hi I have just booked a flight for my partner and I to return from our honeymoon. My na...
GetHuman-liamcass's customer service issue with British Airways from October 2018
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The issue in GetHuman-liamcass's own words
Hi I have just booked a flight for my partner and I to return from our honeymoon. My name is Liam Cassin my address is ** Llwyn Road, Oswestry sy***el. The flight is from Tom at **.** from Rome to Manchester on the ********. When booking there was a stop listed in the flight at Heathrow. Well that ok. But then reading the details on the email I was sent the stop is a change and a change of terminal at Heathrow! There is only * hour between the Rome flight landing and the Manchester bound flight leaving. This is impossible and was not made clear. I must have a refund as this is totally unreasonable and impossible
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