I bought a ticket with BA to fly to Estonia and back(******** departure and ******** re...

GetHuman978817's customer service issue with British Airways from August 2018

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The issue in GetHuman978817's own words
I bought a ticket with BA to fly to Estonia and back(******** departure and ******** return). E-ticket reference: LXOKFS. I couldn't fly on the ********(I bought another ticket with lufthansa to fly on ********). I called customer services to enquire if I can use this e-ticket to fly back on **th. The person I spoke to said that the entire ticket has been cancelled.*Since I didn't fly by BA and all the taxes(passenger-bound and to the government) have been paid by me, I need a refund for those, please.*Kindly advise when can I expect it to be done. *If anything else you need to know, please contact me by phone: ***********, or via email: *****@***.com.
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British Airways

Customer service issue
Reported by GetHuman978817
Aug 11th, 2018 - 7 mons ago
I have an issue with British Airways too
Not resolved
Seen by 5 customers so far
Similar issue to 1055 others
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Phone number on account
Timeline
GetHuman978817 started working on this issue
Aug 11th, 2018 12:25pm