Hi,*I'm Darren Jewell (Zoe O'Shea's partner)*We need to cancel our holiday booking with...

GetHuman5193013's Refund My Booking issue with Booking.com from August 2020

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The issue in GetHuman5193013's own words
Hi,*I'm Darren Jewell (Zoe O'Shea's partner)*We need to cancel our holiday booking with yourselves via Belvilla (trip to Rojales in Spain) - from this Saturday **.**.**** to Saturday **.**.**** due to the quarantine rules in the UK (** days isolation). However, we've had no joy with yourselves or directly with Belvilla as we are unable to locate our *-digit reference number from you. (you sent our booking confirmation to an 'OLD' email address for Miss Zoe G O'Shea (mobile no. *****-******) Her new email address is *****@***.com' - (her old email address was *****@***.com').**Please re-send our booking confirmation to Zoe's new email address ASAP, so that we can retrieve the special *-digit ref number.**Please help us out, as we need to cancel this booking now ?**Darren (***********)******@***.com

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Booking.com

Refund My Booking issue
Reported by GetHuman5193013
Aug 24th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 11957 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman5193013 started working on this issue
Aug 24th 12:16pm
GetHuman5193013 indicated the issue is not fixed yet.
Aug 27th 2:47pm

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