Dear Booking.com, **In light of the current situation with regards to the Corona virus...

GetHuman4479203's customer service issue with Booking.com from March 2020

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Dear Booking.com, **In light of the current situation with regards to the Corona virus i've had no choice but to cancel my booking for the Montcalm Hotel this coming Friday **th March, the Confirmation number is **********. *I contacted the Montcalm Hotel and they have cancelled the booking on my behalf but they have also instructed me to contact Boooking.com and to cancel on your side. However I've been on the line for almost ** mins trying to get through to someone to no avail. *Please could you advise me what to do as I do not want to be charged unnecessarily *kind regards *Susan

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Booking.com

Customer service issue
Reported by GetHuman4479203
Mar 17th, 2020 - 7 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 14068 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman4479203 started working on this issue
Mar 17th 12:09pm

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