Booked a room with Booking.Com for a softball tournament, it was cancelled and I need t...

GetHuman-orttpo's customer service issue with from March 2020

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The issue in GetHuman-orttpo's own words
My father was able to book his room, but no longer has the email account with the confirmation number. He can't access the email any longer and GMAIL can't retrieve his password. He needs to speak with an actual person about his reservation ... Booked a room with Booking.Com for a softball tournament, it was cancelled and I need to reach someone about my reservation. I no longer have the email address that the confirmation code was sent to. I am locked out of the account and GMAIL can't assist. I need to speak to a live person. Can someone please contact me at ***-***-****. This is very important.
When you call the phone number on the website, you can't speak with anyone. He doesn't have the required confirmation number or pin to move the call along. An actual person would be appreciated.
Someone just needs to call him, please. ***-***-****
This is his first experience and it sounds like it might be his last if he isn't able to find support.
He has called the US number, international number and any number he could find using a google search. No luck
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Customer service issue
Reported by GetHuman-orttpo
Mar 5th, 2020 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 13133 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN


GetHuman-orttpo started working on this issue
Mar 5th, 2020 5:17pm

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