Hello,**My name is Michelle Langley and I had a reservation thru Southwest at the Museu...

GetHuman3881404's customer service issue with Booking.com from November 2019

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The issue in GetHuman3881404's own words
Hello,**My name is Michelle Langley and I had a reservation thru Southwest at the Museum Hotel in Oklahoma city which I cancelled, and the charge is still showing pending on my company charge card. I have since booked another hotel through Southwest for another property. The details are below***Michelle Langley *****-**** Reservation for Museum Hotel booked on October **th(Hotel confirmation number ********)*Cancelled thru hotel (Hotel cancellation number ********) **I do not have a booking number from booking.com(never received) * only hotel booking and cancellation numbers **I spoke with the hotel and they said you can call them at (***) ***-**** if necessary. Amy is helping me. **I would appreciate some resolution. I have tried to call numerous times cannot get thru, and entered a help ticket on line and it will not go thru. The hotel provided me this email. **Thank you so much Michelle ***Michelle Langley MSW, LCSW*Director of Business Development*Missouri & Oklahoma*SSM Post Acute Care*Office: (***) ***-*****Cell: (***) ***-****

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Booking.com

Customer service issue
Reported by GetHuman3881404
Nov 4th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 29577 others
0 customers following this

Timeline

GetHuman3881404 started working on this issue
Nov 4th, 2019 4:13pm
GetHuman3881404 indicated the issue is not fixed yet.
Nov 4th, 2019 8:26pm

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