Good day*Could you please advise?*I made a booking (confirmation number: **********) fo...

GetHuman-adreadw's Question About A Booking issue with Booking.com from May 2019

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The issue in GetHuman-adreadw's own words
Good day*Could you please advise?*I made a booking (confirmation number: **********) for * nights at Casterly Rock in De Kelders, South Africa from Friday, ** June **** to ** June **** for the amount of R****.**. *I received communication from the property informing me that the cost is actually R****.** per night adding up to R****.** for the * nights and is this acceptable. *I truly feel that I should get the place for the * nights as confirmed at R****.** and do not and can not accept the price they want me to pay.*I have been using booking.com for many previous bookings and must say that I can not believe the property expecting me to accept the much more expensive amount to be paid otherwise they cancel my booking. *Could you please investigate and get back to me?*Kind regards*Adrea

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Booking.com

Question About A Booking issue
Reported by GetHuman-adreadw
May 20th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 14166 others
0 customers following this

Timeline

GetHuman-adreadw started working on this issue
May 20th, 2019 7:51am
GetHuman-adreadw indicated the issue is not fixed yet.
May 23rd, 2019 3:37pm