My sister made a reservation. She is not being able to communicate with the property ow...

GetHuman-msemper's customer service issue with Booking.com from February 2019

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The issue in GetHuman-msemper's own words
My sister made a reservation. She is not being able to communicate with the property owner or with booking.com. she and her guest could arrive after midnight on their booked day. How can she let them know, so they won't cancel her reservation?*Reservation under Maria E Semper*Two bedroom villa with balcony ** nights *Feb * - Feb **Conf *************Pin code *****Might get there after midnight or daughter Patricia Hernandez might get there first.
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Booking.com

Customer service issue
Reported by GetHuman-msemper
Feb 6th, 2019 - 4 mons ago
I have an issue with Booking.com too
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GetHuman-msemper started working on this issue
Feb 6th 8:06pm