Please reverse charge as the reservation was in another state. I’ve been trying for resolution since last night when I realized the error.

GetHuman1966955's customer service issue with from January 2019

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The issue in GetHuman1966955's own words
Get a room in Franklin KY ... While on the road thought I was booking in Franklin KY. Somehow Booked in Franklin, TN. (Best Western John*Jack Lubker). *Due to poor night vision, Not able to drive any further south. Had to find a hotel in KY
Charges reversed
Since last night trying to get a call back from customer relations
I have an issue with too
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Hotel Reservation
Customer service issue
Reported by GetHuman1966955
Jan 15th, 2019 - 9 mons ago
I have an issue with too
Not resolved
Seen by 10 customers so far
Similar issue to 8791 others
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Items needed
Name on the booking
Booking reference
4 digit PIN