Our guest Jody Borg *Booking ******** booked her stay with us for * nights as *A*C*B bu...

GetHuman-landsbor's customer service issue with Booking.com from January 2019

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The issue in GetHuman-landsbor's own words
Our guest Jody Borg *Booking ******** booked her stay with us for * nights as *A*C*B but our booking came through as *A. The tariff charged for * adults is $****-**, however the tariff for *A *C *B should be $****.** - therefore the guest has overpaid by $***-**. Would you please organise a refund to our guest for the $***-** and alter the commission charged to reflect same.*Many thanks*Wendy Heinrich Landsborough Pines - Prop ID *******
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Customer service issue
Reported by GetHuman-landsbor
Jan 15th, 2019 - 9 mons ago
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Seen by 4 customers so far
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GetHuman-landsbor started working on this issue
Jan 15th 1:05am