Dear Sir*madam,*I’ve booked a room in Zingle airport hotel Chennai on **rh February...

GetHuman-rsrani's customer service issue with Booking.com from January 2019

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The issue in GetHuman-rsrani's own words
Dear Sir*madam,*I’ve booked a room in Zingle airport hotel Chennai on **rh February **** till **th February **** through booking.com. According to my booking, free cancellation for **hours. Due to flight changes I tried to change the date but it was unsuccessful so I’ve cancelled it. Later I received an email saying that I must pay for the cancellation. *Please help me into this matter as soon as possible. *Yours faithful customer *Ms Selvarani Ramasamy
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Booking.com

Customer service issue
Reported by GetHuman-rsrani
Jan 14th, 2019 - 9 mons ago
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GetHuman-rsrani started working on this issue
Jan 14th 7:53am