I somehow booked twice for a room for the same dates. I didn't get a confirmation for e...

GetHuman-nieta_cr's customer service issue with Booking.com from January 2019

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The issue in GetHuman-nieta_cr's own words
I somehow booked twice for a room for the same dates. I didn't get a confirmation for either booking or I would have known that I had booked twice. I stayed at the Americas Best Value in Stuttgart AR checking in *** & out ***. I didn't need * rooms for the same dates but I was charged for *. The motel can verify that I stayed in only * room(***-***-****). Please let me know if you can refund my card.
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Booking.com

Customer service issue
Reported by GetHuman-nieta_cr
Jan 5th, 2019 - 3 mons ago
I have an issue with Booking.com too
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GetHuman-nieta_cr started working on this issue
Jan 5th 2:57pm