I had a booking at OYO , SWARNAVILA, at puri orrisa, *rooms, for *night on&from...

GetHuman-dharsuka's customer service issue with Booking.com from November 2018

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The issue in GetHuman-dharsuka's own words
I had a booking at OYO , SWARNAVILA, at puri orrisa, *rooms, for *night on&from **.**.** to**.**.**, confirmation no.****.***.***,pin code.**** & paid RS.**,***.** ON**.**.**.After that due to some problem,I cancel thebooking& at the same time booked same hotel from**.**.**.with your booking.com.you confirmed my booking & send a massage of initiation of refund money inmy massage box.Now please make me know how the refund money should be adjusted or any else with new booking.
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Booking.com

Customer service issue
Reported by GetHuman-dharsuka
Nov 27th, 2018 - 9 mons ago
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Seen by 4 customers so far
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-dharsuka started working on this issue
Nov 27th, 2018 8:36am