Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1580925's own words
A hotel room booked through booking.com is in a hotel that will not let the fiance of the card holder in the room without the card holder present. I need booking.com to tell the hotel to let his fiance in the room where he's expecting to find her as he tries to locate friends unaccounted for in Calabasas fire area.
GetHuman1580925 did not yet indicate what Booking.com should do to make this right.
I have an issue with Booking.com too
How GetHuman1580925 fixed the problem
We are waiting for GetHuman1580925 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.