Credit to AmEx card for substandard hotel in London accommodations for family of * with...

GetHuman-gibfour's customer service issue with Booking.com from October 2018

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The issue in GetHuman-gibfour's own words
Credit to AmEx card for substandard hotel in London accommodations for family of * with three booked rooms. **Spoke to Liam on ********** and he indicated the procedure to follow.
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Booking.com

Customer service issue
Reported by GetHuman-gibfour
Oct 12th, 2018 - 5d ago
I have an issue with Booking.com too
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Seen by 8 customers so far
Similar issue to 5562 others
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-gibfour started working on this issue
Oct 12th 5:43pm