Booking number ********** *Hotel name: Renato apartment *In my booking confirmation chi...

GetHuman-joyyao's customer service issue with Booking.com from October 2018

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The issue in GetHuman-joyyao's own words
Booking number ********** *Hotel name: Renato apartment *In my booking confirmation children's City tax was never mentioned, adults City tax was shown as * euro, and final price for the entire cost is €***. I was charged ***.* euro on arrival because * adults and * child pay **.* for city tax.**They say their price on booking.com is your responsibility which is misleading.*I would like you to price match your own quote and pay me the outstanding amount **.** Euro.
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Booking.com

Customer service issue
Reported by GetHuman-joyyao
Oct 12th, 2018 - 2 mons ago
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Seen by 5 customers so far
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GetHuman-joyyao started working on this issue
Oct 12th 4:20pm