I made a booking through bookings.com to stay at Seaside Escape Safety Beach for the...
GetHuman1186096's customer service issue with Booking.com from September 2018
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The issue in GetHuman1186096's own words
I made a booking through bookings.com to stay at Seaside Escape Safety Beach for the **nd September. My booking number is *********. Full payment made and confirmed. We arrive at destination and it was double booked. The lady offered us another accommodation we arrived could not get into the house, was dirty no beds made bathrooms not clean the place was a mess. We did not settle for the night until about *pm. We were checking in at *pm. Very unhappy with the very little service we got. I believe we should be compensated for the inconvenience and the unprofessional customer service.
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