I just called Booking.com at ***********. I waited patiently for about ** min., command...

GetHuman-lynneule's customer service issue with Booking.com from September 2018

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The issue in GetHuman-lynneule's own words
I just called Booking.com at ***********. I waited patiently for about ** min., commandeered at about **:** am. A man answered and I told him I had been waiting for a $**.** refund from July. Then there was no response from his end. I asked if he would like some information and he said, ya, that would be nice. I asked what he needed, he said confirmation no, so I gave it to him, then the pin number which I gave him. Then he asked me something which I could not understand, I probley asked him twice. He then said, YOU DON'T UNDERSTAND ENGLISH, and I said yes I do what is your name and he HUNG UP! *I would like to get my $**.** refund for the booking.*The confirmation * ***********Pin code *****Lynn Eule*L*****@***.com*I called on my home phone, ***-***-****

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Customer service issue
Reported by GetHuman-lynneule
Sep 22nd, 2018 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 4703 others
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GetHuman-lynneule started working on this issue
Sep 22nd, 2018 3:17pm