I booked a new hotel for this weekend. At the end of my booking, it asked if I wanted t...
GetHuman1169452's customer service issue with Booking.com from September 2018
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The issue in GetHuman1169452's own words
I booked a new hotel for this weekend. At the end of my booking, it asked if I wanted to cancel previous booking, (which I thought was awesome) AND - I said YES. It was the last day to cancel previous booking (Hilton -Universal LA) without fees. Now, I find out, I still have two bookings when I cancelled the previous one and now, I'm too late to cancel the first one without major fees. I only want Tilt Hotel booking. HELP?
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