Paid twice for one booking

GetHuman-mackrt's customer service issue with from August 2018

5 views | 3378 similar | 0 following
Help with my issue
First: share to improve GetHuman-mackrt's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-mackrt got the right customer help using our suggestion.
The issue in GetHuman-mackrt's own words
I was trying to reclaim one over payment for this service ... Dear Sir,**re Farmhouse Cottage booking ****.***.*** in Sidford,Sidmouth UK *****.***.*****Today I received my most recent Visa statement and note that I have paid the sum of one hundred and eighty pounds on two occasions*for a double room at Farmhouse Cottage, Sidford, Sidmouth UK for Saturday **st and Sunday **nd July **** for one double room.****The first deduction is shown as follows*date of transaction **.*.**** date of process **.*.*****transaction details 'Hotel on booking .com Amsterdam*****GBP**including overseas txn fee *.** *$***.******The second deductions shown as follows*date of transaction **.*.**** date of process **.*.*****transaction details Farmhouse Cottage Sidmouth*****GBP**including overseas txn fee *.** *$***.***Paid the Farmhouse Cottage direct on the morning of **rd July by my visa card and have a printed receipt if required.*The first booking has been paid to you ex visa on **.*.****, but Would refer you to your email of **.*.****to my email *from your employee Opeyemi.A confirming the cancellation the first booking*this also is available if necessary**I would appreciate a refund being placed by you into my visa account in the sum of $ ***.** Australian.*Any further problems please advise me, thanking you for your help *Frances MacKenzie
The booking has been payed twice
Repay extra over payment
two years I have used their services consistently without problems
Not yet but will continue until Imake contact
How GetHuman-mackrt fixed the problem

We are waiting for GetHuman-mackrt to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mackrt fixes it.
This email address isn't valid

One booked room in UK
Customer service issue
Reported by GetHuman-mackrt
Aug 24th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 3378 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN


GetHuman-mackrt started working on this issue
Aug 24th, 2018 7:22am

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies