I had to change my travel days. In the past I was able to do this very easily by clicki...

GetHuman821831's customer service issue with Booking.com from July 2018

4 views | 1763 similar | 0 following
Help with my Booking.com issue
Next: our robot will wait on hold for GetHuman821831 to get a Booking.com rep on the line!
Always use the GetHuman Phone to call Booking.com. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman821831's own words
Rebook some travel dates for a trip from Florida to Wisconsin. ... I had to change my travel days. In the past I was able to do this very easily by clicking on Manage my booking . I was unable to enter thatcher ion so I canceled all my reservations and rebooked two of the places I wanted. The third place did not have any availability so I called the hotel directly and booked it. Now my account keeps showing hotels in Indianapolis that I didn’t book. I’m trying to check the the reservations I currently have and I’m bconcerned they didn’t get canceled . We leave in a couple days and I don’t want to be charged any extra fees. We are on a tight budget and if I am it will ruin our trip. I’ve been asking about this for over a week and am not getting a response. Thank you .*Sandra Bontly
I had to change my travel dates because of a death in my family.
I want A current list of my bookings showing that I haven’t double booked!
several years and I’ve never had this hapened before
How GetHuman821831 fixed the problem

We are waiting for GetHuman821831 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman821831 fixes it.
This email address isn't valid

Booking.com

Booking.com
Customer service issue
Reported by GetHuman821831
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 4 customers so far
Similar issue to 1763 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman821831 started working on this issue
Jul 9th, 2018 2:01pm
GetHuman821831 indicated the issue is not fixed yet.
Jul 9th, 2018 2:01pm
GetHuman821831 indicated the issue is not fixed yet.
Jul 9th, 2018 2:05pm