Motel * Jackson VA was a big disappointment on July *, *****Your website said ** miles...

GetHuman-cornacch's customer service issue with Booking.com from July 2018

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The issue in GetHuman-cornacch's own words
Motel * Jackson VA was a big disappointment on July *, *****Your website said ** miles from luray caverns. It was actually over ** miles, the close proximity was the main reason for booking this hotel. The beds were extremely uncomfortable. Also there was no continental breakfast and no water in the swimming pool. the website was misleading, I think I deserve at least a **% refund or credit,*Which is $**. Thank you*Marva Cornacchio
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Booking.com

Customer service issue
Reported by GetHuman-cornacch
Jul 9th, 2018 - 9 mons ago
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GetHuman-cornacch started working on this issue
Jul 9th, 2018 12:22am