I've booked a room in a hostel 'pokoje przy parku' in Sopot Poland for * days through b...

GetHuman-laurka's customer service issue with Booking.com from July 2018

4 views | 1726 similar | 0 following
Help with my Booking.com issue
First: share to improve GetHuman-laurka's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-laurka to get a Booking.com rep on the line!
Always use the GetHuman Phone to call Booking.com. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-laurka's own words
I've booked a room in a hostel 'pokoje przy parku' in Sopot Poland for * days through booking.com. I was supposed to check out on the *th July at **am however I checked out at *pm as I forgot about the time phrase. Someone contacted me saying that I will have to pay for another extra day as it is my mistake I have not checked out in morning. I've agreed however the standing price for a one night is about ***** in sterling and ***z* in polish money. However they have took from my account £** which is ***z*, which comes to * extra nights! Not one. I would like to get the rest of my money back as they said I need to pay for only * extra night. I'm very disappointed as they didn't provide good service to me anyway, the shower drain was blocked and I didn't have any hot water for * nights. Bad experience.

GetHuman-laurka did not yet indicate what Booking.com should do to make this right.

How GetHuman-laurka fixed the problem

We are waiting for GetHuman-laurka to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Booking.com's attention and get better help faster. Tap below to get started.
Having Booking.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-laurka fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-laurka
Jul 7th, 2018 - 5 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1726 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN


GetHuman-laurka started working on this issue
Jul 7th, 2018 4:00pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies