Hi, after making a reservation I was emailed later that there was a mistake on the end...

GetHuman-ariellap's customer service issue with Booking.com from July 2018

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The issue in GetHuman-ariellap's own words
Hi, after making a reservation I was emailed later that there was a mistake on the end of the hotel and that the dates I confirmed are not available. Is there something that can be done here? I'm not sure why this mistake was made, where the dates were initially available, but it's very disappointing. Would it be possible to receive a credit for a future booking for the inconvenience? Thanks very much.
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Booking.com

Customer service issue
Reported by GetHuman-ariellap
Jul 2nd, 2018 - a yr ago
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Seen by 4 customers so far
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-ariellap started working on this issue
Jul 2nd, 2018 3:09pm
GetHuman-ariellap indicated the issue is not fixed yet.
Jul 2nd, 2018 4:10pm
GetHuman-ariellap indicated the issue is not fixed yet.
Jul 3rd, 2018 4:34pm
GetHuman-ariellap indicated the issue is not fixed yet.
Jul 5th, 2018 4:29pm