I booked a reservation today a half hour before I got to hotel and after I checked in...
GetHuman835020's customer service issue with Booking.com from June 2018
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The issue in GetHuman835020's own words
I booked a reservation today a half hour before I got to hotel and after I checked in, and saw the room. And how completely disgustit wAs, I told the lady I wasn’t taking it, but she said she had to hear from you after I canceled it. I sure better get. Refund, because you can see we made another reservation at diff hotel. I’m extremely disappointed in how to try n resolve this issue. If I don’t get a refund I will not be using this site again. I can’t afford to lose **.**, I look forward to hearing from you
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