I stay at Richmond hotel miami june **- june ** **** and they charge me double for one...

GetHuman-zaerina's customer service issue with Booking.com from June 2018

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The issue and preferred resolution, in GetHuman-zaerina's own words:
I stay at Richmond hotel miami june **- june ** **** and they charge me double for one night. This not right and they looks want to return back my money . (**********) my confirmation number. Help me please.
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Booking.com

Customer service issue
Reported by GetHuman-zaerina
Jun 25th, 2018 - 2 mons ago
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman-zaerina started working on this issue
Jun 25th 4:25pm