On Friday May ** I attempted to book two nights at The BridgeTavern BN B in Wicklow Ire...

GetHuman-patsyp's customer service issue with Booking.com from May 2018

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The issue in GetHuman-patsyp's own words
On Friday May ** I attempted to book two nights at The BridgeTavern BN B in Wicklow Ireland . I was using my friends account and put in a wrong email address. I put in D*****@***.com instead of D*****@***.com. When we didn’t receive a confirmation we booked another place through booking. Com ((Halpins BnB in Wicklow for the same nights using my account ... Patricia Peters. We then emailed The Bridge Tavern cancelling our booking. Because we did not receive a confirmation email from either Booking.com or The Bridge Tavern we assumed our booking for that place did not go through and so booked the Halpins BnB. When my friend Deborah Watson tried to cancel*the booking st The Bridge again today by email (we have tried *times) she was told they were closed and would not cancel her booking. Can you please cancel and refund the booking for The Bridge BNB in Wicklow under the name Deborah Watson for May ** and **.
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Booking.com

Customer service issue
Reported by GetHuman-patsyp
May 21st, 2018 - 6 mons ago
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GetHuman-patsyp started working on this issue
May 21st 8:02pm