Even though I had the correct dates in the search The search also brought up an option...

GetHuman621761's customer service issue with Booking.com from April 2018

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The issue in GetHuman621761's own words
book s night for Tuesday April ** **** ... Even though I had the correct dates in the search The search also brought up an option for the **th and I did not notice the date
This is a financial burden being charged for two nights. We had been on the road for two days coming home from a funeral. We were notable to cancel the reservation for the **th. We were charged
To be reimbursed for the charges or partial reimbursement. Confirm **********
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Booking.com

Reservation for a night we did not use
Customer service issue
Reported by GetHuman621761
Apr 23rd, 2018 - 7 mons ago
I have an issue with Booking.com too
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Seen by 1 customer so far
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Items needed
Name on the booking
Booking reference
4 digit PIN
Timeline
GetHuman621761 started working on this issue
Apr 23rd 4:51pm