My BattleNet account got hacked. On *th December ****, at *.** pm, I received an email...

GetHuman-aliff_ez's customer service issue with Blizzard from December 2019

Help with my Blizzard issue
First: share to improve GetHuman-aliff_ez's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-aliff_ez may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-aliff_ez's own words
My BattleNet account got hacked. On *th December ****, at *.** pm, I received an email notification of Battlenet security code and followed by account change notice notification that someone change the email information of my Battlenet account. I tried to log in to my account but to no avail since the hacker already changed the email and the phone number as well. I have no other means to retrieve my account back. Please help me as fast as you can since I'm worried about the credit card information stored in my account.

GetHuman-aliff_ez did not yet indicate what Blizzard should do to make this right.

How GetHuman-aliff_ez fixed the problem

We are waiting for GetHuman-aliff_ez to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Blizzard customer problems.
How Do I Reset My Blizzard Password?How Do I Get a Refund from Blizzard?How Do I Reset My Blizzard Password?How Do I Get Blizzard to Refund My Charge?How Do I Cancel My Blizzard Account?
Do you have a customer issue as well?
We can help you get Blizzard's attention and get better help faster. Tap below to get started.
Having Blizzard issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-aliff_ez
Dec 6th, 2019 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 3307 others
0 customers following this


GetHuman-aliff_ez started working on this issue
Dec 6th, 2019 7:48am

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians