I cant login to my account because of the Authenticator problem. I dont have the access...

GetHuman-rodidmol's customer service issue with Blizzard from January 2019

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The issue in GetHuman-rodidmol's own words
I cant login to my account because of the Authenticator problem. I dont have the access to that phone anymore because i have a new phone now. I tried to open a ticket and ask for help at blizzard customer service but you need to be logged in, in order to do that. And i dont have any back up codes. Only my Email and Password. Which are the only * things i know about this account. So it would be a great help if u could remove the authenticator for this account : Onyxia*****. Or if you need more proof all i can say is recently i changed my email from *****@***.com to *****@***.com.
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Customer service issue
Reported by GetHuman-rodidmol
Jan 16th, 2019 - 9 mons ago
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GetHuman-rodidmol started working on this issue
Jan 16th 2:45pm