Hi , I turned in a ticket, it was cancled - never got a response -I has to send a pic...

GetHuman-joeberli's customer service issue with Blizzard from December 2018

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The issue in GetHuman-joeberli's own words
Hi , I turned in a ticket, it was cancled - never got a response -I has to send a picture of my drivers licence, due to my authenticator is not working, It says enter authenticator code, but I don't have one. my problem is I can not log in, I get disconnected as soon as I log in. it keeps asking for my authenticator , but it is not working, i get no code sent on my phone , I tried all my numbers that I have, it says they are not valid, It is a horrible loop of contact us, but enter the authenticator code, but code does not work, so contact us. Its a sick sense of humor you guys have, anyway, I would love to be able to communicate with SOMEONE to explain what is happening and maybe get some help.

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Blizzard

Customer service issue
Reported by GetHuman-joeberli
Dec 29th, 2018 - 2 years ago
Fixed
Seen by 13 customers so far
Similar issue to 1702 others
0 customers following this
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Timeline

GetHuman-joeberli started working on this issue
Dec 29th, 2018 5:48pm
GetHuman-joeberli indicated the issue is not fixed yet.
Dec 29th, 2018 5:51pm

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