As soon as I get into a group or large populated area in Warcraft, my latency will jump...

GetHuman1714972's customer service issue with Blizzard from December 2018

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The issue in GetHuman1714972's own words
As soon as I get into a group or large populated area in Warcraft, my latency will jump up from ** ms, to **** ms and even **** ms. I have disabled addons. I have deleted WTF and Cache folders. It has been going on for a week. I have not even been able to open a ticket or log into any customer support sites. I can do anything and everything else perfectly with StarCraft II and Heroes of the Storm. I have been able to surf the web with every imaginable web page open and running. But Warcraft will not let me do anything without lag jumping up.
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Blizzard

Customer service issue
Reported by GetHuman1714972
Dec 8th, 2018 - 6 mons ago
I have an issue with Blizzard too
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Timeline
GetHuman1714972 started working on this issue
Dec 8th, 2018 2:39am
GetHuman1714972 indicated the issue is not fixed yet.
Dec 8th, 2018 2:41am