I have submitted a ticket ** minutes ago and no response. Someone paid for a month of g...

GetHuman-thelock's customer service issue with Blizzard from November 2018

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Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-thelock's own words
I have submitted a ticket ** minutes ago and no response. Someone paid for a month of game time on my account I never knew about. My chase bank and Amazon accounts have recently been hacked leading me to cancel my chase debit card and get a new one I would like to protest this unauthorized charge and add e new secure form of payment (my new debit card, same chase bank account) and have my account unfrozen, which just found out you did in an email in received this morning. Please call me at *** *** **** thank you
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Blizzard

Customer service issue
Reported by GetHuman-thelock
Nov 30th, 2018 - 6 mons ago
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GetHuman-thelock started working on this issue
Nov 30th, 2018 3:40pm